Two of Australia's largest tech companies desperately needed to find a solution for meeting intelligence: Transcripts, video recordings, searchable data, live streaming - but the enterprise market remained underserved.

🚨 Legal teams couldn't approve without strong consent controls.

🚨 Operations teams couldn’t without being able to export data.

🚨 IT teams couldn't deploy solutions requiring individual employee setup.

"We can't use any of these tools. Legal won't approve them.”

We had an opportunity to create an enterprise-first meeting agent that solved for these limitations.

An enterprise meeting agent could become the data moat for other AI use cases, with meeting transcripts feeding into every workflow our customers built.

But, despite customer demand, we faced pushback. Leadership saw red flags. 🚩

• How do you authenticate 4,000 users to one agent?
• Where does meeting data live?
• How do you handle real-time consent?
• How does this sync across our Builder app and Chat app?

⚠️ Too complex. Too risky. Not worth another attempt.

But we kept hearing the same thing:

"If you build this, we'll deploy it to our entire organisation."

This wasn't another feature request. We would make Relevance AI irreplaceable.

The Result: We turned skeptical founders into believers of our vision